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Food Delivery & Restaurant Management System

Our client, a food delivery startup, needed a platform connecting customers, restaurant partners, and delivery riders, with live tracking from order placement to doorstep delivery.

The primary challenge was coordinating three different user groups in real time: customers placing orders, restaurants managing kitchen capacity, and riders handling pickup and delivery routing.

Manual order coordination between restaurants and independent riders was leading to delays and an inconsistent delivery experience.

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Food Tech Delivery React Native

Food Delivery & Restaurant Management System

A food ordering and delivery platform connecting customers, restaurants, and delivery riders with live order tracking.

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Faster

Order-to-delivery time

Real-Time

Rider tracking

Higher

Repeat order rate

Project Visual
  Project Overview

Project Overview

A three-sided platform built to connect customers, restaurants, and delivery riders around live order tracking.

Challenge

Our client, a food delivery startup, needed a platform connecting customers, restaurant partners, and delivery riders, with live tracking from order placement to doorstep delivery.

The primary challenge was coordinating three different user groups in real time: customers placing orders, restaurants managing kitchen capacity, and riders handling pickup and delivery routing.

Manual order coordination between restaurants and independent riders was leading to delays and an inconsistent delivery experience.

Giving restaurants a manageable way to receive and confirm orders
Assigning delivery riders efficiently based on location
Providing accurate, live order and delivery tracking
Handling payments and payouts across three parties
Managing kitchen prep time against delivery estimates
Collecting and surfacing reliable ratings for restaurants and riders

Key Challenges

Inability to provide real-time service provider tracking and updates
Lack of a centralized platform for managing bookings and workflows
Inefficient scheduling and dispatching of service professionals
Limited payment integration and transaction security
Poor user experience due to lack of intuitive mobile interfaces
Scalability challenges with increasing user and provider demand

Technology Stack

React Native

Customer and rider apps for Android & iOS.

Node.js

Backend coordinating orders, restaurants, and riders.

PostgreSQL

Stores orders, menus, restaurant, and rider data.

AWS Cloud

Infrastructure sized for order volume during peak hours.

Firebase

Real-time order status and rider location updates.

REST APIs

Connects customer app, restaurant dashboard, and rider app.

Microservices

Separates ordering, dispatch, and payments services.

Dispatch Engine

Matches orders to nearby available riders.

AWS EC2

Scalable servers for backend services and APIs.

Secure Payments

Encrypted payment processing across customers and payouts.

Push Notifications

Order status updates for customers, restaurants, and riders.

Restaurant Dashboard

Order volume and performance reporting for partners.

Solution

Zyber Zing designed and built a food delivery platform connecting customers, restaurants, and riders around a shared, real-time order system.

Built with React Native for customer and rider apps and a Node.js and PostgreSQL backend, the platform manages the full order lifecycle.

Firebase-powered real-time updates keep customers informed from order confirmation through delivery, while a dispatch engine matches orders to nearby riders automatically.

Ordering, dispatch, and payments run as independent services, letting the platform absorb peak-hour order volume without one bottleneck slowing down the whole system.

Key Features

Restaurant Ordering

Browse menus and place orders from partner restaurants.

Rider Dispatch

Automatic assignment of nearby available riders.

Live Order Tracking

Real-time tracking from kitchen to doorstep.

In-App Payments

Secure checkout with support for multiple payment methods.

Ratings & Reviews

Customer feedback on restaurants and delivery experience.

Restaurant Dashboard

Order management and performance reporting for partners.

Results

Zyber Zing delivered a delivery platform that replaced manual coordination with automated, real-time order dispatch.

Faster

Order-to-Delivery Time

Automated dispatch reduced coordination delays.

Real-Time

Rider Tracking

Customers see live delivery status end to end.

Higher

Repeat Orders

A smoother experience improved customer retention.

Secure

Payment Processing

Encrypted payments across customers and rider payouts.

Scalable

Cloud Infrastructure

Handles peak-hour order volume reliably.

The platform gave the client a coordinated, three-sided delivery system instead of manual, restaurant-by-restaurant coordination.

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